Employee engagement is when all members of your team are on board with the company’s goals and values, and are motivated to give their best to contribute towards the success of the company and their own personal goals. We can’t stress enough on how crucial this is for higher business profits and reducing employee turnover. After a bit of research, the Telkee Key Cabinets team have compiled some key tips leaders should keep in mind to increase employee engagement in an organisation
Have your employees use your products to be completely engaged with the service of product you sell. For instance in the case of Telkee key cabinets, our team members should try out our range of lockable key cabinets to understand the customer's situation and be able to provide better customer service. If a key cabinet setup manual is missing some information that is required when actually setting it up, this way an employee will pick up on it and the marketing collateral can be changed to include it.
You’ll find that from using this approach, there will be a lot more than sifting through data to find empirical answers to engagement issues.
Give and Receive Feedback Regularly
Instead of waiting for that once a year performance review, we believe that shortening feedback loops is the answer to increasing employee engagement. According to research, 43% of highly engaged employees receive feedback at least once a year. While this is hard to accomplish when you have a large team, you can always keep this model in mind and aim to shorten the time frame as much as possible.
Clear Communication of Organisation Goals
How can you expect your employees to be on board with your business goals, if they don’t know what they are! Break the communication silence and maintain transparency at all times, to ensure all team members are working towards the same goal.
Listen to Your Employees
Many members of senior management want their employees to hear them, but are not willing to take the time to listen to what these team members have to say. It’s been said before, but maintain an “Open Door” policy where employees are free to discuss any concerns or feedback they have without fear of repercussion. You’ll be surprised at how this will help your company save money and time in some instances, as employees who are actually handling a process themselves will have great ideas on ways to streamline processes.
Most importantly listen to what they have to say and act on it, there is nothing worse than having a good idea ignored!